Welcome to the New Living DNA Portal

We’re excited to introduce you to the brand new Living DNA portal, completely redesigned to give you a smoother, more intuitive experience.

From the moment you log in, you’ll notice a fresh new look and feel. But it’s not just about appearances: we’ve made some big improvements behind the scenes too, all designed to make it easier for you to explore everything your DNA has to offer.

Everything in One Place

Your Ancestry and Health profiles are now combined into a single, seamless experience. That means no more switching between different sections or views, everything is right where you need it, with a clear layout and quicker navigation.

You can jump between exploring your ancestral roots and understanding your health and wellbeing traits with just a click.

Take a Tour

To help you get to grips with the new layout, we’ve put together a full walkthrough. Whether you’re checking out your recent ancestry, browsing your health results, or curious about how to find your Viking or Neanderthal insights, we’ve covered it all.

Read the full guide to navigating the new Living DNA portal.

Here’s a quick look at what you’ll find in the guide:

• A closer look at your new dashboard

• How to explore your Recent, Maternal, and Paternal ancestry results

• Where to find your Viking, Neanderthal, and Classical upgrade results

• How to navigate your Family Networks and matches

• Viewing your health test results, including blood tests (UK only)

• Exploring your wellbeing traits

• Browsing the in-portal store

Keep an eye out for video guides, coming soon.

What’s New?

Here are just a few of the improvements we think you’ll love:

• A cleaner, fresher design

• Interactive ancestry maps and simplified trait breakdowns

• Quick, side-by-side access to your ancestry and health insights

• Personalised snapshots of your DNA results at a glance

• Clearer Family Matching views and messaging tools

Need a Hand?

If you get stuck or just want a bit more guidance, our Support Centre is ready and waiting. We’re also updating our help articles to reflect the new layout, so you’ll always have the most up-to-date info.

And of course, if you’d rather talk to a human, our team is here to help. You can email us at help@livingdna.com

We’d Love Your Feedback

We’ve redesigned the portal with you in mind, and we’d really like to hear what you think. Your feedback helps us keep improving, so don’t be shy! Let us know what’s working well and where we can do even better.

We hope you enjoy the new portal and find it easier than ever to explore your DNA story. Happy exploring!